Public human services

 

We have developed methods for how to plan and deliver services in a pluralistic and ethnocentric way and we are capable of leading public services in how this can and ought to be done. Our work to date has been with public sector organisations; mental health care services, social care and further education, prisons and the criminal justice systems, gender specific services. This work has been focused on proposing how to plan and deliver services in ways that closely reflect local community aspirations and needs, community led provision of parts of services and evaluation of what works and what could be different.

Our partners have been from people who formulate policy positions as well as those responsible to design the programmes and plans to deliver the policies as well as partnership at the frontline to help deliver services in ethnocentric ways. This happens at central and local government level.

We have also supported and guided other independent providers of services in how their services can be more reflective of the communities that they intend to serve, especially when the communities are diverse. They have generally approached us and expressed an organisational aspiration to be more culturally competent and for their services have to be pluralistic.